IT Management Server

Monitor and Manage Your IT Assets

IT Management Server is a remote monitoring and management platform deployed by businesses globally for managing IT assets and its availability. It includes configurable Web-based dashboard management with multiple devices, operating systems, applications and services.

Key Features

1. Broad Protocol and Operating System Monitoring and Management Support Scalability
   

   • Cost-effectively support small networks, large networks and everything in between.

2. Monitoring Flexibility
   

   • Agent-based and agentless (probes) functionality to ensure cost-effective monitoring.

3. Powerful PC and Server Management Features
   

   • Powerful remote management
   
   
   

1. Monitoring
   •  Agent and agentless monitoring for Windows 2000/XP/2003/Vista, Red Hat® Linux ES 4.0, Novell® 6.5, Mac OS® X 10.4 and SNMP-enabled devices.
   •  Granular troubleshooting information - covers seven PC operational states.
   •  Remotely monitor and manage PCs equipped with Intel® vPro™ technology.
   
   
2. Management
   •  Core Management includes remote control, patch management, automatic software distribution, script execution and asset and license management.
   •  Remote Support Management is a component that facilitates real-time remote PC and server support. It provide access to more than 45 distinct capabilities to control, manage and gather information from remote computers.
   •  Remote Environment Management is a component that enables you to create, manage and enforce standard configurations for PCs across all of your users from a single management console.
   
   
3. Notification
   •  Rules-based notification engine allows for automatic issue escalation to ensure incidents are dealt with in a timely, effective manner. This ensures that technicians are focused on priority issues while false positives are minimized and false negatives are not overlooked.
   
   
4. Reporting
   •  Web-based reporting capabilities to support critical functions, identifying system changes and troubleshooting.
   •  Key reports include Executive Summary, Service Metrics, System Audit, Raw Data, Detailed Status and Update Installation Status.
   
   
5. Interoperability
   •  Monitoring third-party tool and, in the event of a failure or warning, notifying the technician.
   •  Reporting on exceptions, status or usage information from the tool.